Issue:
When attempting to burn a CD or DVD with Windows built-in burning features, the option is not available.
Environment:
Windows 7 Non-Domain System. Although solution could be applied to a domain environment. This occurred on a Dell laptop.
Symptoms:
The tell-tale sign that Windows will not be able to record to disk is a missing recording tab of the DVD RW properties.
Solution:
For many people, this issue issue is caused by a local security policy found here:
User Configuration\Administrative Templates\Windows Components\Windows Explorer
"Remove CD Burning Features" set to Enabled will remove CD Burning.
However, this was not the case for my system;
In my policy editor:
Computer Configuration\Administrative Templates\System\Removable Storage Access\
"CD and DVD: Deny write Access" set to Enabled will remove CD Burning.
Change the setting from Enabled to Disabled. This setting can be editied by double-clicking on the item.
Click the "OK" button at the bottom of the window.
Close the window titled "Local Group Policy Editor"
Check if CD burning is working. If yes, great! Mine was not. No, I had to also uninstall and reinstall the driver for this to work!
Click on "Start" button
Type in "Device Manager"
Click on Device Manager in search results.
If prompted to allow "Microsoft Management Console" to make changes to your computer, Click "Yes".
Expand DVD/CD-ROM drives
Double-Click on drive (ex: Matshita DVD+RW)
Click on "Driver" tab
Click "Uninstall" button
Accept the warning that the device is about to be uninstalled by Clicking "OK"
While still in device manager, Click on the "Action" menu from the top bar.
Select "Scan for Hardware Changes"
The DVD+RW will automatically reinstall.
Check if CD burning is working. If not, Reboot.
When attempting to burn a CD or DVD with Windows built-in burning features, the option is not available.
Environment:
Windows 7 Non-Domain System. Although solution could be applied to a domain environment. This occurred on a Dell laptop.
Symptoms:
The tell-tale sign that Windows will not be able to record to disk is a missing recording tab of the DVD RW properties.
Solution:
For many people, this issue issue is caused by a local security policy found here:
User Configuration\Administrative Templates\Windows Components\Windows Explorer
"Remove CD Burning Features" set to Enabled will remove CD Burning.
However, this was not the case for my system;
In my policy editor:
Computer Configuration\Administrative Templates\System\Removable Storage Access\
"CD and DVD: Deny write Access" set to Enabled will remove CD Burning.
Change the setting from Enabled to Disabled. This setting can be editied by double-clicking on the item.
Click the "OK" button at the bottom of the window.
Close the window titled "Local Group Policy Editor"
Check if CD burning is working. If yes, great! Mine was not. No, I had to also uninstall and reinstall the driver for this to work!
Click on "Start" button
Type in "Device Manager"
Click on Device Manager in search results.
If prompted to allow "Microsoft Management Console" to make changes to your computer, Click "Yes".
Expand DVD/CD-ROM drives
Double-Click on drive (ex: Matshita DVD+RW)
Click on "Driver" tab
Click "Uninstall" button
Accept the warning that the device is about to be uninstalled by Clicking "OK"
While still in device manager, Click on the "Action" menu from the top bar.
Select "Scan for Hardware Changes"
The DVD+RW will automatically reinstall.
Check if CD burning is working. If not, Reboot.
Note: To open policy editor:
Click on "Start\Windows" button
Enter gpedit.msc and Press Enter
If prompted to allow "Microsoft Management Console" to make changes to your computer, Click "Yes".
Enter gpedit.msc and Press Enter
If prompted to allow "Microsoft Management Console" to make changes to your computer, Click "Yes".
